Privacy Policy

Nines Home Service LLC
Last updated: June 25, 2025

1. Information We Collect

When you use our services, schedule a visit, or sign up for a membership, we may collect the following information:

Name, phone number, email address, and home address
Payment details (processed securely by Stripe)
Notes or details you provide about your home and service preferences

2. How We Use Your Information

We use the information we collect to:

Schedule and manage your service visits
Send appointment reminders and plan updates
Process and manage payments through our secure partner, Stripe
Provide customer support and respond to questions
Occasionally share maintenance tips or service-related announcements (you can opt out anytime)

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes.

We may share necessary information with trusted tools or platforms we use to run the business, such as:

Stripe for secure payment processing
Email and scheduling software for appointment reminders or updates

All partners we use are selected for their security and privacy standards.

4. How We Protect Your Information

We use secure platforms and industry-standard tools (like SSL, Stripe, and secure servers) to keep your data safe. Your payment details are never stored directly on our servers — they’re handled through Stripe’s secure system.

5. Your Choices

You can:

Request to view, update, or delete your personal information
Unsubscribe from marketing or service emails at any time
Contact us with any questions about your privacy or this policy

Just email us at andy@mynineshome.com and we’ll be happy to help.

6. Policy Updates

We may occasionally update this Privacy Policy. If we make significant changes, we’ll notify you by email and post the updated version on our website.

Contact Us

If you have any questions about this policy or how your information is used, reach out anytime at:

Nines Home Service LLC
Email: andy@mynineshome.com
Website: mynineshome.com